Delivery Policy
We aim to dispatch all orders within 2 working days of receiving your order. Orders are processed Monday to Friday, excluding bank holidays.
Delivery Charges
Postage and packaging costs are calculated based on the weight of your order and will be automatically added at the checkout before payment is completed.
Delivery Area
At present, we are only able to deliver to addresses within the United Kingdom. Unfortunately, we do not offer international shipping.
If you have any questions regarding delivery, please feel free to contact us and we will be happy to help.
Battle of Britain Memorial Trust Ltd Refund Policy (for Goods)
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Sorry, shipping costs will not be refunded.
Returns Policy
Battle of Britain Memorial Trust Ltd Refund Policy (for Goods)
If you are not 100% satisfied with your purchase, you can either return your purchase for a full refund or exchange. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging and receipt.
